At Nitarya, we are committed to delivering your skincare products in a timely and efficient manner. Please review our shipping policy below for more details.
Order Processing
- Processing Time: All orders are processed within 5 to 7 business days. Orders are not processed or shipped on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email will include details of your order and estimated delivery date.
- Standard Shipping: Estimated delivery time is 5 to 7 business days.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
Shipping Delays
- Occasionally, there may be shipping delays due to factors beyond our control (e.g., customs delays, weather conditions, etc.). If there is a significant delay in the shipment of your order, we will notify you via email.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at nitarya.skincare01@gmail.comwithin [3] days of receiving your shipment. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Information
- If you have any questions or concerns about your order, feel free to contact our customer support team at nitarya.skincare01@gmail.com.